What Our Customers Are Actually Saying: Real Pawfetchers Reviews

Quick answer: Pawfetchers currently holds a 4.84 out of 5 average across verified reviews. Below are real, unedited quotes pulled directly from our verified review platform — including one lower-rated review and our direct reply to it, because we think showing how we actually handle feedback is more useful than only showing five-star quotes.

What customers say about fit and comfort

"Our AirTag Dog Collar Holder is perfect. Being Silicone it was easy to slide onto my dogs collar and she looks great in it!" — Susan Deal

"Excellent product!. My dog is tiny but this fits him without being too bulky, the colour choices were good and the product is soft but sturdy." — Cinamon Gore-Jones

"Love them they are soft & light & easy to fit. We have put them on both our cats & they look great." — Michelle Michael-Pecora

What customers say about peace of mind

"This product keeps my naughty puppy from not running away (without my knowledge). I recommend this product to anyone with a naughty little puppy." — verified buyer

"Great product, excellent customer service. I'm so grateful to have peace of mind that I can track our precious pooch if I ever need to." — Brooke Hillsdon

"My puppy loves it, keeps the stress away on walks incase something with happen." — Adam Keen

What customers say about beach and water use

"Super handy for beach walks — stays secure and doesn't bother my dog at all." — Sarah M

"Finally found an AirTag holder that actually holds up in water. Really impressed with the build quality." — verified buyer

A lower-rated review, and our reply

Not every review is five stars, and we think it's more honest to show that than to hide it. One customer, Helga, left a 1-star review after a delayed delivery and some confusion about what's included in the box:

"Delivery was extremely long... The website at the time didn't explain (or clearly mention) you needed to purchase a GPS tracker to insert into their device. I thought it was a tracker so purchased two which aren't being used."

Our founder William replied directly:

"Hi Helga, thank you for your feedback — I appreciate you taking the time. The delivery delay was unfortunately caused by Australia Post delays outside of our control... Pawfetchers sells the AirTag/GPS holder only, and this has always been stated on our website. We have since made it even more prominent to ensure it's crystal clear for new customers... We're always working to improve and appreciate customers who take the time to share their thoughts."

To be completely clear on this point since it's come up: Pawfetchers sells the waterproof holder only. You need to already own or separately purchase an Apple AirTag (or compatible GPS tracker) to use it.

FAQs

Are these reviews verified? Yes — they're pulled directly from our verified review platform, not written by us.

Does the box include an AirTag? No — Pawfetchers sells the waterproof holder only. The AirTag or GPS tracker is sold separately.

Where can I read more reviews? The full set of verified reviews is available on the product page.

See the current rating and full reviews on the Pawfetchers product page.